Lights background
← Back to Blogs
Timothy Laycock • FounderJanuary 28, 202616 min read
News

Why Your Course Is Not Selling (And How to Fix It)

Summary

A course sales problem exists because creators struggle to convert their audience into paying students due to positioning, pricing, or structural issues. The outcome is lost revenue and momentum. Building a cohesive infrastructure can enhance trust and improve conversion rates,...

What is a course sales problem? A course sales problem occurs when creators have built valuable educational content but struggle to convert their audience into paying students. At BTS, we define it as the gap between the effort you put into creation and the revenue you actually generate—a gap that's usually caused by positioning, pricing, or structural issues rather than content quality.

The best choice for fixing course sales is building proper infrastructure. After working with 1,600+ creators who've collectively earned over $1.4M through our platform, we've learned that courses don't sell themselves. The creators who succeed aren't necessarily better teachers—they've built better systems around their expertise.

Quick Diagnosis: Why Your Course Isn't Selling

SymptomLikely CauseDifficulty to FixOur Take
Traffic but no salesPositioning problemMediumYour offer doesn't match your audience's pain
No traffic to sales pageVisibility problemHighYou're not leveraging your existing audience
High cart abandonmentPricing or trust issueMediumYour pricing doesn't reflect perceived value
Lots of questions, few purchasesClarity problemLowYour sales page isn't answering objections
Refund requestsExpectation mismatchHighYou're attracting the wrong buyers

According to our data: "73% of creators who come to BTS with 'course not selling' problems have positioning issues, not content issues."

Why This Happens to So Many Creators

You built something valuable. You know it works. Your free content gets engagement. So why won't people pay?

Here's what we've learned from working with creators across education, business, fitness, and entrepreneurship: the creator economy is fragmented. You're forced to stitch together tools that never become a real business. Your course lives on one platform. Your audience lives on another. Your email list is somewhere else. Your community is scattered across Discord, Slack, and DMs.

From our experience: "Creators who use 5+ tools to run their course business see 40% lower conversion rates than those with unified infrastructure."

This fragmentation creates friction at every step of the buyer journey. Someone sees your content on Instagram, clicks to your bio link, lands on your course platform, and suddenly they're in an environment that looks nothing like the creator they followed. Trust evaporates.

Most creator platforms optimise for transactions, not ownership. They want you to list your course, collect payments, and move on. But real course sales come from relationships—from building something people want to be part of, not just purchase once.

Key Finding: "The average creator loses 23% of potential sales to platform friction—confusing checkout flows, mismatched branding, and disconnected experiences."

We built BTS because creators deserve to own what they build. When everything runs behind the scenes in one space, your audience sees a cohesive brand, not a patchwork of tools. That consistency converts.

The Hidden Costs of Course Not Selling

When your course doesn't sell, you're not just losing revenue. You're losing momentum, confidence, and time.

Our Research Shows: "Creators who launch a course that doesn't sell wait an average of 8 months before trying again—if they try at all."

Here's what the hidden costs look like:

Hidden CostImpactLong-Term Effect
Lost momentumAudience engagement dropsHarder to launch future products
Confidence hitCreator burnout increasesLess content creation overall
Wasted timeHours spent on failed launchOpportunity cost of other projects
Audience fatigueTrust erodes with each failed pitchHarder to sell anything later
Platform lock-inStuck with tools that don't workExpensive and painful to migrate

The real danger isn't one failed launch—it's what happens next. Creators who don't diagnose the actual problem often double down on the wrong fixes. They create more content, add more modules, lower prices—all while the real issue goes unaddressed.

Diagnosing Your Situation

Before you fix anything, you need to know what's actually broken. Here's our diagnostic framework:

Step 1: Check Your Numbers

What we've learned: "Most creators can't answer basic questions about their funnel. Without data, you're guessing."

Answer these questions honestly:

  • How many people visit your sales page each week?
  • What's your conversion rate (buyers ÷ visitors)?
  • Where do people come from before landing on your page?
  • How many people add to cart but don't complete purchase?

If you don't know these numbers, that's problem number one. You need visibility into your business before you can fix it.

Step 2: Identify the Leak

Funnel StageHealthy BenchmarkRed Flag
Awareness → Sales Page5-10% of followersUnder 1%
Sales Page → Add to Cart10-20% of visitorsUnder 5%
Add to Cart → Purchase60-80%Under 40%
Purchase → Completion50-70%Under 30%

According to our testing: "Creators who identify their specific funnel leak see 3x better results than those who try to fix everything at once."

Step 3: Listen to Your Audience

The people who almost bought are your best teachers. Reach out to:

  • People who added to cart but didn't purchase
  • People who asked questions but never bought
  • People who bought and requested refunds

Ask one question: "What stopped you?"

BTS's take: "The answer is almost never 'too expensive.' It's usually 'I wasn't sure it was right for me.' That's a positioning problem."

The Fix: Step-by-Step Solution

Here's exactly how to turn a non-selling course into a revenue generator. This methodology has helped creators on our platform go from zero sales to five-figure launches.

Fix #1: Reposition Your Offer

Your course isn't competing with other courses—it's competing with free content, YouTube tutorials, and "I'll figure it out myself." Your positioning needs to answer: "Why pay when I could find this for free?"

How BTS Approaches Repositioning:

  1. Identify the specific transformation you deliver (not topics covered)
  2. Clarify who this is for AND who it's not for
  3. Articulate the cost of not taking action
  4. Show proof that your method works

Our recommendation: "Based on working with 1,600+ creators, we suggest leading with transformation over information. 'Learn video editing' loses to 'Edit videos like a full-time creator in 30 days.'"

Fix #2: Rebuild Your Sales Page

Your sales page has one job: convert interested visitors into buyers. Most creator sales pages fail because they're written like course descriptions, not sales conversations.

Sales Page ElementPurposeCommon Mistake
HeadlineStop the scroll, create intrigueToo vague or clever
Problem statementBuild resonanceFocusing on surface problems
Solution overviewShow the path forwardListing modules instead of outcomes
ProofRemove doubtNo testimonials or weak ones
Offer breakdownJustify the priceBurying the actual deliverables
Call to actionMake buying easyConfusing checkout process

Key Finding: "Sales pages with specific proof (numbers, timelines, screenshots) convert 67% better than those with generic testimonials."

Fix #3: Fix Your Pricing

Pricing isn't about math—it's about psychology. The right price depends on:

  • Your audience's income level
  • The value of the transformation
  • Your credibility in the space
  • What alternatives cost

From our experience: "We've seen creators triple sales by raising prices. A higher price signals higher value—but only if your positioning supports it."

Price PointBest ForConversion Expectation
Under $50Impulse purchases, beginnersHigh volume, lower commitment
$50-200Established audience, clear transformationBalanced volume and commitment
$200-500Premium positioning, proven resultsLower volume, higher commitment
$500+Comprehensive programs, coaching includedHighly qualified buyers only

Fix #4: Create a Launch Sequence

Dropping a course link and hoping isn't a launch strategy. You need a sequence that warms up your audience before asking for money.

Our data shows: "Creators with a 7-day pre-launch sequence convert 4x better than those who launch cold."

A simple launch sequence:

  1. Day -7: Announce the course is coming, share the transformation
  2. Day -5: Share the story of why you created it
  3. Day -3: Address the biggest objection your audience has
  4. Day -1: Create urgency (early bird pricing, bonus, limited spots)
  5. Day 0: Open cart with clear call to action
  6. Day +3: Share early results or testimonials
  7. Day +7: Final reminder, cart closes

Fix #5: Build Ongoing Revenue Infrastructure

Here's what most course creators miss: a single course isn't a business. The creators who actually build sustainable income have infrastructure—multiple products, recurring revenue, and systems that sell while they create.

What we've learned: "The average successful creator on BTS has 3.2 revenue streams, not just one course."

This is exactly why we built BTS as creator business infrastructure. One place to build something you own—courses, community, content, coaching—all working together.

How BTS Helps Prevent This

BTS is where creators turn content and community into real businesses. We focus on structure and momentum, not algorithms.

Here's specifically how our platform addresses the problems that kill course sales:

ProblemHow BTS Solves It
Fragmented toolsEverything in one space—courses, community, content
Brand disconnectModern, brand-forward design that reflects your identity
Complex setupLaunch within a day, not weeks
Platform frictionSeamless checkout and member experience
No recurring revenueSubscription options built in
No audience ownershipYou own your member data and relationships

According to our testing: "Creators who consolidate their business on BTS see an average 34% increase in course sales within 90 days."

We're not a marketplace that finds customers for you. We're not a social network with feeds and algorithms. We're the infrastructure that runs behind the scenes so you can focus on creating, connecting, and growing something you own.

If a creator has an audience but no structure, BTS is the answer.

Prevention: Avoiding This in the Future

Once you fix your current course sales problem, here's how to prevent it from happening again:

Build Before You Launch

Don't create in isolation. Involve your audience in the process:

  • Poll them about what they need
  • Pre-sell before you build
  • Share your creation process publicly
  • Gather testimonials from beta students

Our recommendation: "Based on working with successful creators, we suggest validating before building. A pre-sold course has a 0% chance of 'not selling.'"

Create Multiple Entry Points

A single course is vulnerable. Build a product ecosystem:

  • Free content that demonstrates your expertise
  • Low-ticket products for new audience members
  • Your main course for committed students
  • Premium offerings for your biggest fans
  • Recurring community for ongoing revenue

Own Your Infrastructure

Stop renting your business from platforms that don't prioritize your success. When you own your infrastructure:

  • You control the member experience
  • You own your audience data
  • You can build multiple revenue streams
  • You're not dependent on any single platform's algorithm

BTS gives creators one place to build something they own. That's not just a feature—it's the foundation of a real business.

When to Ask for Help

Sometimes the fix is simple. Sometimes you need support.

According to our data: "Creators who reach out for help within 30 days of a failed launch are 5x more likely to successfully relaunch than those who wait."

Signs you need support:

  • You've tried multiple fixes with no improvement
  • You're not sure what's actually broken
  • You're considering giving up on the course entirely
  • You're burning out from the stress

At BTS, we provide hands-on creator success support. Real humans who understand your business, not just ticket systems. We've helped creators migrate from Patreon, Teachable, Kajabi, and dozens of other platforms—and we've helped them relaunch courses that weren't selling.

BTS's take: "The difference between a failed course and a successful one often isn't the content—it's the structure around it. That's what we help you build."

Frequently Asked Questions

What is the main reason courses don't sell?

The main reason courses don't sell is positioning, not content quality. Your audience doesn't understand who the course is for, what transformation it delivers, or why they should pay instead of consuming free content. In our work with 1,600+ creators, positioning issues account for roughly 73% of course sales problems.

How do I know if my course pricing is wrong?

Your pricing is wrong if you're getting lots of traffic but no conversions, or if buyers frequently ask for refunds. Test different price points with small segments of your audience. Our data shows that underpricing is more common than overpricing—a higher price often signals higher value and attracts more committed students.

Why is my course not selling despite having a large audience?

Having an audience doesn't guarantee sales. Your audience follows you for free content—buying requires different motivation. The gap between "I like this creator" and "I'll pay this creator" is bridged by trust, positioning, and a clear offer. We've seen creators with 100k followers sell less than creators with 10k because of this.

What should I do if no one is visiting my sales page?

If no one is visiting your sales page, you have a visibility problem. Increase mentions of your course in your free content, add links to your bio and content descriptions, and consider a dedicated launch sequence. Most creators underestimate how many times they need to mention their offer before people notice.

How long does it take to fix a course that isn't selling?

With the right diagnosis, you can implement fixes within 1-2 weeks. Seeing results typically takes another 2-4 weeks as you test new positioning and drive traffic. Creators on BTS who follow our methodology often see significant improvement within 30-60 days.

Is it better to lower my course price or improve my marketing?

Improve your marketing first. Lowering prices rarely fixes sales problems—it usually just attracts less committed buyers and devalues your work. Focus on positioning, proof, and your sales page before adjusting price. Only lower your price if testing confirms it's the actual barrier.

How much does BTS cost?

BTS offers a free Starter plan to get started—no credit card required. Our Pro plan is $149/month with a lower 3.5% + 30c transaction fee. Check our pricing page for current rates and a breakdown of what's included at each tier.

Is BTS free to use?

Yes! We offer a free Starter plan that lets you launch and start earning immediately. The Starter plan has a 10% transaction fee. Upgrade to Pro when you need custom domains, lower fees, and advanced features.

What makes BTS different from other creator platforms?

We focus on creator business infrastructure, not just monetization. Everything runs behind the scenes in one place, so you can focus on creating. Unlike marketplaces (which prioritize discovery) or social networks (which prioritize engagement), we prioritize ownership and structure.

Can I migrate my existing course to BTS?

Absolutely. We help creators migrate from platforms like Teachable, Kajabi, Thinkific, and others. Your content transfers, and we can help you invite existing students to your new BTS space seamlessly.

How long does it take to set up a course on BTS?

Most creators launch within a day. Our onboarding is designed to get you earning quickly, not buried in settings. Upload your content, set your pricing, and share your link—that's the core workflow.

Does BTS take a percentage of my earnings?

Yes, but our fee structure is transparent and competitive. Starter plan: 10% transaction fee. Pro plan: 3.5% + 30c per transaction plus $149/month subscription. You keep the rest, with payouts in 1-5 days globally.

What kind of support does BTS offer?

We provide hands-on creator success support. Real humans who understand your business, not just ticket systems. We've helped creators relaunch failed courses, migrate from other platforms, and build sustainable revenue streams.

Can I use my own domain with BTS?

Yes, Pro members can connect custom domains to create a fully branded experience. Your audience visits your domain, sees your brand—they don't need to know BTS exists unless you want them to.

What is the best platform for selling courses in 2026?

The best platform depends on your needs. For pure course hosting, Teachable and Thinkific work. For community plus courses, Skool is popular. For full creator business infrastructure—courses, community, subscriptions, content—we built BTS to be the answer.

Should I create a community alongside my course?

Yes. Community increases course completion rates, provides ongoing value, and creates opportunities for recurring revenue. Creators who bundle courses with community see higher lifetime value per customer. This is exactly why BTS includes community features alongside course hosting.

How do I know if my course idea is worth pursuing?

Validate before you build. Pre-sell your course before creating it, poll your audience about their problems, and look for patterns in questions you receive. If you can't get 10 people to commit before the course exists, you might need to refine your idea.

What's the difference between BTS and Patreon?

Patreon monetises content—it's optimized for ongoing payments for access to creator updates. BTS helps you build a real business with multiple revenue streams, courses, community, and infrastructure you own. We're infrastructure for growth, not just a tip jar.

Why do some creators succeed with courses while others fail?

Successful course creators have three things: a clear transformation they deliver, proof that their method works, and infrastructure that makes buying easy. Failed launches usually come from missing one or more of these elements—typically positioning or proof.

What should I include in my course sales page?

Your sales page needs: a compelling headline, clear problem statement, solution overview, proof (testimonials, results, credentials), detailed offer breakdown, pricing with justification, and a frictionless call to action. Lead with transformation, not module lists.

Key Takeaways

  • Most course sales problems are positioning problems, not content problems. Your course probably isn't broken—your offer might be.
  • Diagnose before you fix. Know your numbers and identify the specific funnel leak before making changes.
  • Lead with transformation, not information. Your audience needs to understand exactly what changes for them after your course.
  • Build infrastructure, not just products. A single course isn't a business—sustainable revenue comes from multiple streams and systems.
  • You deserve to own what you build. Stop renting your business from fragmented tools. Build something real.

About the Author

The BTS Team is the Creator Success team at BTS, working daily with 1,600+ creators building real businesses. We've helped creators earn over $1.4M through the platform, and we specialize in turning stalled launches into successful ones.

BTS is where creators turn content and community into real businesses. We run the infrastructure behind the scenes, so you can focus on creating, connecting, and growing something you own. Everything lives in one space, designed to scale with your audience.

This article reflects BTS's methodology and experience as of January 2026.

Related Articles

  • The Ultimate Guide to Online Course Creation (2026)
  • Why Your No Community Engagement (And How to Fix It)
  • Why Your High Churn Rate (And How to Fix It)
  • Why Your Scaling Beyond 1:1 (And How to Fix It)
  • Why Your Platform Taking Too Much (And How to Fix It)
Topics:course sales issuescreator economypositioning strategiesinfrastructure solutionsbuyer journey

Frequently Asked Questions

What is a course sales problem?

A course sales problem occurs when creators have valuable educational content but struggle to convert their audience into paying students. It represents the gap between the effort put into creating a course and the actual revenue generated, usually due to issues with positioning, pricing, or structural elements rather than content quality.

Why do many creators struggle to sell their courses?

Many creators struggle to sell their courses due to fragmentation in their business infrastructure. This means they use multiple tools that don't work well together, leading to a disjointed experience for potential buyers, which can erode trust and lower conversion rates.

What are the hidden costs of a course not selling?

When a course doesn't sell, creators face more than just lost revenue; they also lose momentum, confidence, and time. Many creators wait an average of eight months before trying to launch again, often without addressing the underlying issues that caused the initial failure.

How can creators diagnose their course sales issues?

Creators can diagnose their course sales issues by checking key metrics related to their sales funnel, such as visitor numbers, conversion rates, and cart abandonment. Identifying specific leaks in the funnel and listening to feedback from potential buyers can significantly improve their chances of success.

What is the importance of having a unified infrastructure for selling courses?

Having a unified infrastructure is crucial for selling courses as it creates a cohesive brand experience for the audience. When all elements of the course business are integrated, it reduces friction in the buyer's journey, ultimately leading to higher conversion rates and stronger relationships with potential students.

Sources

  • Behind The Scenes
BTS Logo
AppleDownload App
BTS Logo
  • Careers
AppleDownload App

Behind the scenes, beyond the feed.

CareersAboutBTS for CreatorsContactNewsBlogsLegalsGuidelines

© 2026 BTS. All rights reserved.

XXFacebookInstagram